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Velocity Points Promotion:Terms & Conditions

These terms and conditions apply to the Oct 26 Velocity Points Promotion run by Marmalade Payments (AUS) Pty Ltd, including the points competition and the sign-up bonus.

Last updated: 16 October 2026

Sign-up bonus points allocation exhausted. Competition remains live until 30 October 2026.

Have questions about this promotion?

Email us at support@withmarmalade.com.au

Oct 26 Velocity Points Promotion

  1. 1.1

    The promoter is Marmalade Payments (AUS) Pty Ltd ACN 667 303 951 (Marmalade).

  2. 1.2

    By accessing the relevant webpage shared with the participant (or logging in to the Marmalade portal) (as relevant) and accepting the Points on Payments Terms and Conditions for the sign-up bonus and these terms and conditions, participants agree to participate in the “Oct 26 Velocity Points Promotion” promotion (the Promotion) in accordance with these terms and conditions. If participants wish to withdraw from the Promotion at any time, they must email support@withmarmalade.com.au with their request to withdraw from the Promotion.

  3. 1.3

    The Promotion commences at 10:00am AEST on 1 October 2026 and ends on the earlier of:

    1. (a)

      5:00pm AEDT on 30 October 2026; and

    2. (b)

      the allocation of 15 million Velocity Points by participants in the Promotion, allocated as outlined in these terms and conditions,

    (the Promotion Period).

Eligibility and Participation

  1. 2.1

    Participation in the Promotion is limited to persons that:

    1. (a)

      are an Australian resident,

    2. (b)

      over the age of 18 if an individual,

    3. (c)

      have an active Australian Business Number (ABN), and

    4. (d)

      are a Virgin Australia Business Flyer member,

    (Eligible Participant).

  2. 2.2

    Despite clause 2.1, entry into the points competition described in clause 3.1(a) is open to any person or entity that holds an active Australian Business Number (ABN) and, if an individual, is over the age of 18 (being, an Eligible Participant for the purposes of the points competition). Marmalade will not accept or otherwise honour an Australian Company Number (ACN) as evidence of eligibility in place of a valid ABN. An Eligible Participant in the points competition must be, or become, a Virgin Australia Business Flyer member in order to receive any Velocity Points awarded under the Promotion. Such a participant who is not a Virgin Australia Business Flyer member at the time of entry will be notified and given 14 days to sign up for a Virgin Australia Business Flyer account in order to receive their Velocity Points. If a winner does not sign up for a Virgin Australia Business Flyer account within 14 days of notification, their awarded points will be forfeited and Marmalade may, at its discretion, select an alternative winner.

  3. 2.3

    An Eligible Participant that holds an active Marmalade Points on Payments account as at the commencement of the Promotion Period (an Existing PoP Customer) is not eligible for the sign-up bonus described in clause 3.1(b), but remains eligible to participate in the points competition described in clause 3.1(a).

Earning Velocity Points for your business

  1. 3.1

    By participating in the Promotion, Eligible Participants may be awarded:

    1. (a)

      points competition: 300,000 Velocity Points to ten Eligible Participants who submit the most creative response to how they would spend their Velocity Points, as determined by Marmalade in its sole discretion; and

    2. (b)

      sign-up bonus: 100,000 Velocity Points when the Eligible Participant, other than an Existing PoP Customer, connects a valid Virgin Australia Business Flyer account to the Marmalade platform during the Promotion Period, after they successfully:

      1. (i)

        accept Marmalade’s Points on Payments Terms and Conditions, connect their Xero, MYOB or QuickBooks accounting platform to the Marmalade portal;

      2. (ii)

        complete Marmalade’s onboarding process which includes third party ID verification; and

      3. (iii)

        link their valid Virgin Australia Business Flyer account, limited to the first 120 Eligible Participants to satisfy these criteria during the Promotion Period.

  2. 3.2

    Eligible Participants may only earn each of the bonuses described in clause 3.1 once per Eligible Participant.

  3. 3.3

    Any Velocity Points earned by an Eligible Participant in accordance with these terms and conditions will be credited to the Eligible Participant’s Virgin Australia Business Flyer account that is successfully linked to the Marmalade portal within 3 months of the end of the Promotion Period.

  4. 3.4

    The Promotion is capped at 15 million Velocity Points, comprising 3 million Velocity Points allocated to the points competition and 12 million Velocity Points allocated to the sign-up bonus. This means that when the applicable cap is reached, Eligible Participants will no longer be eligible for any further Velocity Points under the relevant bonus in accordance with these terms and conditions even if they otherwise satisfy the criteria in these terms and conditions.

  5. 3.5

    Entries for the points competition described in clause 3.1(a) are submitted via the Marmalade website. If an Eligible Participant submits more than one entry for the points competition, only the first entry will be considered.

  6. 3.6

    Winners of the points competition will be announced weekly on each Thursday during the Promotion Period (being 8, 15, 22 and 29 October 2026). Winners will be notified via email on the day of the announcement.

  7. 3.7

    An Eligible Participant who is not a Virgin Australia Business Flyer member at the time of winning will be notified and given 14 days to sign up for a Virgin Australia Business Flyer account in order to receive their Velocity Points.

General

  1. 4.1

    Any Velocity Points earned through the Promotion are not transferable, cannot be redeemed for cash and are subject to the Virgin Australia Business Flyer Terms and Conditions.

  2. 4.2

    Marmalade reserves the right to disqualify any participant if they do not comply with these terms and conditions or otherwise engage in any fraudulent, unlawful or improper conduct which jeopardises the Promotion.

  3. 4.3

    Marmalade collects personal information for the purpose of conducting the Promotion and arranging for Velocity Points to be allocated. Marmalade may disclose the personal information collected to third parties, including without limitation its agents, service providers and Velocity Frequent Flyer Pty Ltd or its related bodies (Velocity), for the same purpose. Velocity will handle personal information received from Marmalade in accordance with its Privacy Policy. If Marmalade cannot collect a participant’s personal information, the participant will be unable to enter the Promotion. Marmalade will treat all personal information related to this Promotion in accordance with its Privacy Policy. For more information about how Marmalade manages personal information, including whether information will be disclosed overseas and how a participant may seek access to, update or correct their personal information, or make a privacy complaint, visit Marmalade’s Privacy Policy.

  4. 4.4

    Nothing in these terms and conditions shall be taken to exclude liability which may not be excluded under Schedule 2 of the Competition and Consumer Act 2010 (Cth) (CCA) as applicable under the CCA or any State or Territory legislation and Part 2 Division 2 of the Australian Securities and Investments Commission Act 2001 (Cth) (the Australian Consumer Law). Except for any liability that cannot be excluded by law, including the Australian Consumer Law, Marmalade is not responsible for and excludes all liability for any direct, indirect, or consequential injury, loss or damage arising as a consequence of, or in connection with, this Promotion (unless caused by Marmalade’s fraud, negligence or wilful misconduct or that of its officers, employees or agents), including without limitation:

    1. (a)

      any theft, unauthorised access or third party interference;

    2. (b)

      any technical difficulties or equipment malfunction; and

    3. (c)

      any delay or error in crediting of Velocity Points.

  5. 4.5

    These terms and conditions are governed by the laws of Victoria, Australia and each party submits to the non-exclusive jurisdiction of the courts of Victoria, Australia and any appellate court.

  6. 4.6

    Marmalade reserves the right to vary, suspend or terminate the Promotion or amend these terms and conditions (including the Promotion Period and the timing and frequency of judging) if required by law, or at its discretion (exercised reasonably), subject to any applicable laws. Marmalade will provide reasonable advance notice of any material changes and will publish any changes on its website before the changes take effect (or, where advance notice is not practicable, as soon as reasonably possible after the change). No variation, suspension or termination will affect the accrued rights or entitlements of any participant at the time it takes effect, or reduce the total value of Velocity Points available under the Promotion.

Velocity Points for your business Promotion T&Cs | Marmalade Payments